1. Are there any side effects associated with Proactiv?

In cases where the customer experiences dryness, we recommend using an oil-free moisturiser; such as our Oil Free Moisture with Sunscreen. In other cases, a customer may be sensitive to Benzoyl peroxide and we recommend conducting a small skin patch test, before using the Proactiv® Solution system.

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2. Do you recommend a specific moisturiser to be used with Proactiv?

Yes, Proactiv® Solution Oil-Free Moisture with SPF15 is recommended..

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3. If a person were allergic to oral sulfur would they have the same reaction if used topically?

In some cases, a skin patch test may determine if you will have a reaction to topical sulfur.  Test application in a small area along the jaw line for 2-3 days.  If you do not experience a skin reaction, continue with further application.  For proper evaluation, we suggest that you consult your healthcare professional.

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4. Is it normal for dark complexion customers to develop dark spots on their skin after using Proactiv?

Yes, this may happen when using Benzoyl Peroxide and the effects are reversible.  The person may also be sun sensitive, so we recommend that they always use a sunscreen and limit direct sun exposure.

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5. Is it normal for customers to develop red blotches on their skin after using Proactiv?

The customer may be sensitive to Benzoyl Peroxide, so we suggest the following steps:

  • Stop using the products for 2 days. Resume if the skin is better.
  • Use soap and the Revitalising Toner daily.
  • Use Repairing Lotion 2X week at night to slowly build up a tolerance to Benzoyl Peroxide.
  • As condition improves, increase the number of nights for applying Repairing Lotion.
  • If condition worsens, stop use immediately and consult a healthcare professional.

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6. How do I test for allergic reactions?

To test for an allergic reaction, apply a small amount of the product to the nape (back) of the neck or the underside of the neck at the jaw line for three days. People who are allergic to Benzoyl Peroxide may experience red, itchy bumps in the affected area.  If no redness or irritation appears after three days of testing, you probably will not have an allergic reaction. If redness persists, discontinue using the product.  If redness continues after you have stopped using the product, consult a healthcare professional. 

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7. How do I control a problem with little white bumps under the skin, even though my skin is clear?

Please consult with your healthcare professional or dermatologist, as this may be Milia (difficult to remove cysts that are deep in the skin).

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8. How do I control breakouts around my MOUTH?

Fluoride toothpaste is known for causing breakouts around the mouth area. One suggestion would be to use baking soda or Fluoride free toothpaste. 

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9. How long before I see results?

Individual results may vary, some people see results as early as 3 weeks, but on the average, visible results start within 6-8 weeks.  Many of our customers find that a complete clearing of their complexion takes anywhere from 3-6 months.  This is achieved through the recommended and consistent use (twice a day).  There is no cure for acne, but it is controllable with continued daily use of products such as Proactiv® Solution.

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10. Does Proactiv® Solution have any side effects that would cause hair loss?

Proactiv® Solution does not cause hair loss.

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11. If I am allergic to Sulfur Drugs, would I then be allergic to Sulfur found in the Refining Mask?

Sulfur drugs are appropriately labeled sulfonamides and are derivatives of a para-amino benzoic acid. Please consult a health care professional before using Proactiv® Solution and ask your doctor to view the ingredient labeling on the package.

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12. Can Proactiv cause wrinkles?

Proactiv® Solution does not cause wrinkles. Wrinkles are caused primarily by sun exposure, facial expressions, and loss of facial fat. We suggest use of a good moisturiser and sunscreen, applied 5-10 minutes after applying the Repairing Lotion.

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