Proactiv ActivMember

1. How do I become an ActivMember? 8 found this answer useful

Membership is free and automatic when you purchase your first Proactiv System. Order your Proactiv System here.

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2. How do I obtain a login? 3 found this answer useful

To create an online ActivMember account you must already be a Proactiv ActivMember. Membership is free once you’ve purchased your first Proactiv System.

When you receive your first shipment, you will receive an invoice that contains your customer number. On the ActivMember homepage, there is a link that says ‘Set up your account’. Click on that link and fill out the form on the page and be sure to include your customer number.

After you hit the ‘Register’ button, you will receive an email confirming your registration. Use your email address and the password you chose to then login to the site.

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3. What does being an online ActivMember entitle me to? 5 found this answer useful

As a Proactiv ActivMember you have access to:

• Purchase the entire Proactiv catalogue range online at special member prices
• Take advantage of special offers only available to members
• Personalise your regular Proactiv shipment
• Manage the frequency of your shipments
• Manage your account online
  

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4. I have forgotten my password, what do I do? 2 found this answer useful

Please click on the Forgotten your Password link on the ActivMember homepage and enter in the email address you used to sign up for your online account.

A new temporary password will be emailed to you within 2 hours. When you login in you will then be asked to change the password.

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5. Are my personal details safe? 0 found this answer useful

Yes, you can be confident your details are safe. Proactiv online ActivMember adheres to a strict privacy policy.

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6. Can I become an online ActivMember if I do not live in Australia? 0 found this answer useful

Anyone can become an ActivMember, you just need to register on the Proactiv website in your country. If you are a New Zealand resident, please go to myproactiv.co.nz.

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7. Is there any charge to be an ActivMember? 3 found this answer useful

No, membership is free and automatic when you purchase your first Proactiv System. Order your Proactiv System here.

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8. How do I cancel my membership? 19 found this answer useful

Please call 1800 500 903.

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9. Can I change how often I receive the products from more than 2 monthly? If so can I do this online? 1 found this answer useful

Yes, being a Preferred Customer with ActivMember benefits enables you to logon to www.myproactiv.com.au and tell us how often you would like to receive your Proactiv System, as well as mix up the items you receive in your System.

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