Using Proactiv Solution

1. How do I use Proactiv? What order should I use the products in? 3 found this answer useful

Find out more about the recommended steps in 'How Proactiv Works'.

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2. Will I have the same product effectiveness if I use the products individually? 2 found this answer useful

We recommend using the Proactiv Cleanser, Toner and Lotion as directed for optimal results.

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3. What is the recommended age to begin using Proactiv? 3 found this answer useful

The recommended age to begin using Proactiv Solution is 12 years and older. For pre-teens, we recommend that you start slowly, by using the products every other day. However, if you are unsure, we suggest that you consult your healthcare professional or pediatrician, before using the products.

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4. Why has Proactiv Solution suddenly stopped working? 3 found this answer useful

Acne is a cyclical problem that may last for many years with sudden flare ups. It is important to use the Proactiv every day (twice a day) to help prevent future breakouts. If flare ups continue, we suggest that you consult your dermatologist or health care professional.

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5. Why would I breakout from Proactiv Solution? 1 found this answer useful

If a breakout occurs when first using Proactiv, you may be sensitive to Benzoyl Peroxide. If this happens, stop using Proactiv for two days.

When your skin begins to improve, we suggest you resume with the Renewing Cleanser and Revitalising Toner daily.

The Repairing Lotion should be used twice a week at night to slowly build a tolerance for Benzoyl Peroxide. Increase nightly usage of the Repairing Lotion, as tolerated.

If persistent redness or breakouts occur, stop using the product and consult your doctor.

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6. Why do I feel / see a white film on my skin with using Oil-Free Moisture? 1 found this answer useful

The sunscreen in the formula is Titanium Dioxide. By nature of this ingredient, many people tend to see a slight “cast of color” that quickly dissipates.

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7. Can a customer use a different lotion, instead of Repairing Lotion and still see results? 0 found this answer useful

They may not see the same results by not using the Repairing Lotion.

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8. When do I use the Refining Mask? 3 found this answer useful

For best results, start with the Renewing Cleanser to remove dirt, oil and impurities and leave your skin with a clean slate.

Apply to dampened skin and leave on for 10 minutes. Rinse thoroughly with warm water.

For best results, follow with Revitalising Toner and Repairing Lotion.

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9. Will the Refining Mask leave dark spots if left on overnight? 0 found this answer useful

This may happen in cases where there is excessive drying or irritation to the skin.

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10. Can Proactiv Solution be used on the chest, back, and buttocks? 0 found this answer useful

Yes, Proactiv Solution can be used on any acne prone area.

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11. What make-up is recommended for use with Proactiv Solution products? 1 found this answer useful

We recommend wearing products that are non-comedogenic and oil-free, such as Proactiv's range of make-up products. 

Try to avoid wearing make-up during strenuous exercise and avoid make-up with fragrances.

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12. How do I clear up little whiteheads that Proactiv isn't clearing up? 0 found this answer useful

We recommend seeing a health care professional.

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13. How do I get rid of small red pimples on my forehead? 1 found this answer useful

Our Refining Mask will help reduce those red pimples.

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14. When using Proactiv, do I need to be careful about being in sunlight? 1 found this answer useful

A product with a sunscreen minimum factor SPF 15 is recommended when out in the sun and while using Proactiv Solution. Consider our Oil Free Moisture with SPF 15.

Apply the Proactiv Solution Cleanser, Toner and Lotion first and then apply the sunscreen over it. Re-apply sunscreen as needed.

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15. Can the quality of water (hard, soft, or purified) affect the results from Proactiv Solution? 0 found this answer useful

The quality of the water should not affect your results with Proactiv Solution, however, we do not have scientific data to concur with or conflict this statement.

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16. Does Proactiv reduce the appearance of fine lines and wrinkles? 1 found this answer useful

The Revitalising Toner contains Glycolic Acid, which is a mild AHHA. In our formula it's a cosmetic, therefore we say that it helps remove dead skin revealing younger-looking complexion.

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17. What is the difference between Cystic acne vs. Nodular acne? 3 found this answer useful

Cystic acne is a very large type of pimple and Nodular acne is a smaller, red pimple. Large and usually painful nodules are inflamed, pus-filled lesions lodged deep within the skin. Nodules develop when the contents of a comedo (whitehead or blackhead) have spilled into the surrounding skin and the local immune system responds, producing pus. The most severe form of acne lesion nodules may persist for weeks or months, their contents hardening into a deep cyst. Both nodules and cysts often leave deep scars.

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18. Can saltwater cause acne breakouts and if so, what would you recommend using? 0 found this answer useful

No, we are not aware of any specific circumstances that would cause an outbreak. Please consult a health care professional.

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19. Can Proactiv Solution be used for pregnant women? Nursing mothers? 0 found this answer useful

We strongly suggest that you consult your healthcare professional before using any topical acne medication.

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20. Can I use Proactiv with other products? Such as antiwrinkle eye creams or night creams? 2 found this answer useful

Yes, Proactiv can be used with other skin care products. Alternatively, we also have a range of eye creams and night creams designed specifically for acne prone skin.

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21. Do you have to have a very bad acne problem to be using Proactiv? 1 found this answer useful

No. Proactiv's range of skin care products are designed to treat pimples, spots and blemishes as well as acne, plus condition the skin. 

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22. I use the Oil Control Pack, but do I still need to moisturise as well? 0 found this answer useful

Yes, even blemish prone skin needs moisture too. We recommend our Oil Free Moisture with SPF15. It's a light and refreshing lotion specially designed to keep blemish prone skin healthy and hydrated, while protecting the skin from the sun’s rays with combined SPF 15.

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