FAQ - Purchasing and Returns
Standard postage and handling charges are as follows:
NB: These are standard postage and handling charges only. Postage and handling may differ based on the offer you take up. Please check the postage and handling charges displayed on screen.
ActivMembers receive continuing shipments of Proactiv at low Member prices instead of retail price.
They can manage their account online through www.myproactiv.com.au, where they are able to personalise what their regular Proactiv deliveries contain as well as their frequency. ActivMembers also have access to the entire Proactiv range at special preferred customer prices, and they can take advantage of special offers and sales.More information about Proactiv ActivMember benefits.
Absolutely! Once you have purchased Proactiv, we will send you a customer number that you can use to login to www.myproactiv.com.au and personalise your Proactiv deliveries to suit you.
You can choose how often you'd like your System delivered to your door from every 4 weeks to every 20 weeks or anything in between. Continue to use that System or personalise each delivery.
Plus you can also change your Proactiv System size up and down, as you need it. If you've joined on a 3 Step System you can move to a higher pack once per delivery period, and you'll just pay the cost of the plan you use that month. And don't forget you can personalise these Systems too!
Is there a question you think is missing from this list? Let us know here!
Sorry, an unexpected error has occured. Please try again.
One of our Customer Care Representatives will call you during your specified time.
Enter your details and one of our friendly Customer Care Representativeswill call you back.
Simply try Proactiv Solution for up to 60 days (from date of purchase). If you are not totally satisfied with the results, simply return the bottles - even if they are empty, within 60 days of purchase - for a complete refund of the purchase price (less postage and handling).
Proactiv Deluxe Kit
Our 5-piece Deluxe system includes our core blemish fighting 3 step system, a moisturiser with SPF and body wash. It's all you need in your skin care regimen to keep your skin looking its best!
$49.99+ $9.99 P&H
Over $125 Value (sold separately) PLUS bonus gift
Check it out!
Proactiv for Teens
Combines our blemish fighting 3 step system with 2 additional items for all over clear skin
$49.99 + $9.99 P&H
Proudly bought to you by
Copyright © 2003-2014 Guthy-Renker®. All rights reserved.